2) Information we collect
3) AI-enabled content generation (text/image processing)
Oleva transforms your words into visual content. When you choose to generate content, your inputs (text and optional images) are processed on Oleva’s own servers under our control.
- No third-party sharing for processing: we do not provide your text or uploaded images to third parties for AI processing.
- Deletion: inputs are deleted promptly after processing is completed.
- Training/marketing: uploaded images and text are not used to train models or for marketing.
- User control: you decide whether to upload content and generate output.
- Photos/face data: Oleva does not perform facial recognition and does not create or store biometric identifiers.
4) How we use information
- Provide and maintain the Service (accounts, login, core features).
- Personalize your experience (preferences and settings).
- Improve and develop the Service (analytics, performance, reliability).
- Ensure security and prevent fraud/abuse.
- Provide customer support and respond to inquiries.
- Comply with legal obligations and enforce our terms.
6) International data transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
7) Security
- Encryption in transit and at rest (where appropriate).
- Access controls and least-privilege permissions.
- Regular security audits and monitoring.
- Backups and recovery processes.
No system is 100% secure. Please keep your account credentials confidential.
8) Data retention
We retain information only as long as needed for the purposes described in this policy, unless longer retention is required by law.
- Account data: for the duration of your account.
- After account deletion: deleted or anonymized within 30 days (subject to legal obligations).
- Usage analytics: up to 12 months.
- Customer support records: up to 6 months.
- AI inputs (text/images for generation): deleted promptly after processing is completed.
9) Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent.
To exercise your rights, email us at vuongnnh8830@outlook.com. We will respond within 5 business days where feasible and as required by applicable law.
- You can disable location permissions in your device settings.
- You may be able to update certain account details in the app (if available).
10) Children and minimum age
The Service is rated 17+ and is not intended for individuals under 17. We do not knowingly collect personal information from anyone under 17. If you believe a minor has provided personal information, contact us and we will take steps to delete it.
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised Effective Date. Continued use after changes become effective means you accept the updated policy to the extent permitted by law.